A survey shows that 91% of developers consider player harassment to be a serious problem in the industry

The Game Developers Conference is fast approaching. The organizers chose to interview over 2300 respondents to get an overview of a wide range of issues in the industry. There were many pressing issues on the agenda, including the recent move toward unionism and labor rights, the addition of accessibility options, and the ever-present specter of blockchain gaming. The first of the most shocking questions asked was about the same issue that seems to have plagued all developers with a player abuse and harassment dispute.

According to the 2023 State of the Game Industry Survey, a staggering 91% of respondents considered gamer toxicity to be a serious or minor issue. 4% of respondents did not think this was a problem, while the remaining 5% said they were unsure. However, only 40% of respondents said they had been harassed by players themselves, whether against themselves, colleagues, or both. Predictably, those who experienced the most harassment often worked in departments such as communications, marketing, and business, and generally consulted publicly available roles that allowed toxic communities to put a face and name to any particular grudge they held give.

There have been different approaches to the problem. While a minority said the customer had a thicker skin or thought the customer was always right, most agreed that action needs to be taken at the studio level, whether it be to gather more resources for affected workers or to be more societal to take action against harassment. The industry understands that it’s really serious and it’s not just passionate gamers who have gotten that reaction. It’s abusive.

https://game-news24.com/2023/01/21/a-survey-shows-91-of-devs-think-of-harassment-by-players-as-a-serious-problem-in-the-industry/ A survey shows that 91% of developers consider player harassment to be a serious problem in the industry

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