Airlines hit back over travel chaos and claim Shapps has ‘scant’ understanding

Mr Heapy told trade journal Travel Weekly: “Government ministers need to recognize that they have not made the travel industry very attractive to work in because of the pandemic and the measures that have been put in place. It was the first industry to go into lockdown and the last industry to come out. Because of these actions, it no longer has the appeal it used to have.

“I think this is a problem that the government needs to help solve. It needs to help the industry get back on its feet and raise awareness because a lot of people left the industry and didn’t come back.

“We’ve had some support during the pandemic, but not as much as the industry has been asking for. The government should work with us to help the industry recover by giving us confidence not to go back into lockdown.”

Jonathan Hinkles, chief executive of regional airline Loganair, attacked earlier statements by Lord Robertson, who criticized airline operators for hours-long queues snaking out of terminal buildings and hundreds of canceled flights.

“Six months ago we were still in the clutches of Omicron travel restrictions and a terrible winter for the entire airline industry, not least because holiday support ended two months earlier. Many companies could not recruit team members in good faith without knowing for sure that the jobs of those who had them could be secured.

“The problems we face as an industry require a concerted and collective effort from airlines, airports and governments to fix them.” Airlines hit back over travel chaos and claim Shapps has ‘scant’ understanding

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