Data center outages can be devastating for businesses, but they may be becoming rarer, according to a report by the Uptime Institute.
In 2022, 60% of the data center operators they surveyed said they had an outage in the last three years – up from 69% in 2021 and 78% in 2020
Additionally, defaults in the “serious” or “major” categories fell to 14% in 2022, or just one in six of those who had a default in the past three years.
What else has changed?
It’s not all sunshine in the data center world, however, as research shows these outages are becoming increasingly expensive.
When asked about the cost of their most recent outage, a quarter of Uptime Institute respondents said the outage cost more than $1 million in direct and indirect costs, a significant increase from 2021.
Another 45% of respondents indicated that their most recent outage cost between $100,000 and $1 million and that more than two-thirds of all outages cost more than $100,000.
Why are the costs of downtime increasing?
The Uptime Institute attributed the increase to a variety of factors, including inflation, fines, service-level agreement violations, and the cost of labor, callouts, and parts.
However, the study highlighted that the main reason for the increase is the growing reliance of companies’ economic activity on business cloud storage, as the loss of a critical IT service “often directly and immediately results in business disruption and lost revenue.”
On-site power issues remain by far the single largest cause of significant site outages, accounting for 44% of all reported outages, according to the study.
This is well above the second most common causes of failure, IT systems and cooling, both of which account for 13%.
https://www.techradar.com/news/data-center-outages-are-now-less-disruptive-but-are-costing-more Data center outages are now less disruptive – but are costing more