Holidaymakers being ‘ripped off’ by car hire ‘excess’ policies

It was noted that Alamo’s standard coverage excludes personal items, tires and vehicle interior, meaning that if any of these were damaged, a customer would still have to pay the excess.

The? said vacationers were better off looking for third-party deals. The research found that Chew Insurance’s policy, which costs just £23 for a week’s cover, offers the best value for money, giving it a quality rating of 76 per cent.

This was followed by Questor insurance, which charges £24 for a week.

The consumer group said holidaymakers could buy a full year’s cover from an online insurance company for an average of £47.

Car hire in Europe comes with basic insurance included in the price, meaning drivers don’t have to pay the full cost of replacing a stolen or damaged vehicle, but instead pay an excess of up to £2,500.

Guy Hobbs, which one? said: “Our analysis found that large rental companies charge extortionate fees for poor quality coverage. With rental car prices skyrocketing this summer, it pays to avoid being ripped off by these rental companies.

“Car rental companies make their money with extras like insurance and what? has previously found some unscrupulous vendors resorting to pressure selling tactics.

“If you rent a car this summer, avoid the pressure of pushy agents and buy your own policy from a third party beforehand.” Holidaymakers being ‘ripped off’ by car hire ‘excess’ policies

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