Is the British Airways website down? Problems, failures and errors explained

PASSENGERS trying to check in for their flights have reported that the British Airways website is down.

Here’s everything you need to know about the BA website outage.

BA passengers said the website is currently down


BA passengers said the website is currently downPhoto credit: Getty
Sun Travel also couldn't access the website


Sun Travel also couldn’t access the website

Is the British Airways website down?

According to Down Detector, more than 430 people have reported problems with the site in the last hour.

The Sun also attempted to access the website, but it did not load.

People have also complained on X (formerly known as Twitter).

One person wrote: “What’s going on with your website? I can’t log in and every time I try to or view my upcoming booking I get an internal server error.”

Someone replied: “I have the same problem. I’m trying to check in for tomorrow’s flight. The problem is with your website.”

A third asked: “What’s wrong with your website? It’s not charging and I need to check!”

Another wrote: “Is there something wrong with your website? I cannot check in online no matter what device I use. Error messages keep coming without explanation.”

Some said they tried to check in for “hours,” while others said they had similar issues with the app.

A British Airways customer service advisor responded on Twitter: “We are currently experiencing some issues with our website.”

“Our tech team is aware of this and is doing its best to resolve this issue as quickly as possible.”

However, a BA spokesman told Sun Online Travel that they were “not aware of any issues”.

How can I check if the British Airways website is down?

To check if the website is down, you can try the website down detector, which reports complaints entered by users.

There are currently hundreds of reports on the British Airways website.

What should I do if I don’t have access to my boarding pass?

If you cannot access the website for your flights or boarding passes, you should contact customer service via their social media channels.

Or you can call the customer service number on 0344 493 0787.

If you need to visit the airport in the coming hours, passengers should contact the BA helpdesk upon arrival.

British Airways’ website became unavailable in August due to the NATS air traffic control issue.

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