British holidaymakers are facing further travel chaos this summer after the Government and Civil Aviation Authority ordered airlines to cancel flights they were unable to deliver.
In a joint letter to airline chiefs, the Department for Transport and the CAA called on airlines to review their summer flight schedules to ensure they are “deliverable”. Flights that are not operational should be canceled as soon as possible.
Rannia Leontaridi, head of aviation at the DfT, and Richard Moriarty, chief executive of the CAA, warned there would be “inevitable cancellations” in the coming weeks.
In the letter to aviation chiefs, they added: “Your schedules must be based on the resources you and your contractors expect to have available and should withstand the unplanned and inevitable operational challenges you face.
“While cancellations are an unfortunate inconvenience for passengers at any time, we believe that canceling at the earliest possible time to deliver a more robust flight schedule is better for consumers than late notification on the day of cancellation.”
The warning comes after thousands of flights were canceled at UK airports in recent weeks due to staff shortages, causing misery for British holidaymakers.
Ms Leontaridi and Mr Moriarty urged airlines to “take all possible steps to prepare and manage passenger demand” to “avoid the unacceptable scenes we have witnessed recently”.
They also said that with “unavoidable cancellations [and] Delays” must be communicated “immediately, clearly and sensitively” to passengers.
Earlier this week, The Telegraph revealed that Grant Shapps, the transport secretary, was defying calls for emergency measures to allow an influx of foreign workers to ease the staffing crisis at airports.
https://www.telegraph.co.uk/business/2022/06/14/holiday-misery-horizon-airlines-ordered-cancel-summer-flights/ More holiday misery on horizon as airlines ordered to cancel summer flights