EMS failed her daughter Quinn so badly that a paramedic was fired, but EMS still has trouble apologizing, calling people by their correct names, or clarifying the matter. At the North East Ambulance Service AGM she was told this was due to “human error” but it must feel as if every person who touches her case is making a mistake.
Meanwhile, back in Shildon, Durham County Council workers have taken an inartistic saw to the garden where Quinn took her own life and which also serves as a memorial to her brother Dyllon.
Anyone who walks along this old railway path can tell from the decorations and lights that this is clearly a special place. It exists with the blessing of the city council and an agreed care program, and yet the tree at its center has been brutally decimated.
We all make mistakes, but this was clearly not an ordinary area so it should not have been treated so insensitively even if the messages from headquarters had not been relayed properly.
And although the rescue service can promise to improve its work in the future, nothing can be done to repair or replace the tree’s lost branches. Let’s hope it can grow back properly soon.
Let’s also hope that fate stops conspiring against Tracey and her family. She has suffered a series of events that none of us can imagine, and these painful mistakes of others cannot help her in the slightest. Our hearts go out to them, they really do.
READ MORE: TRACEY BEADLE CRITICIZE RESCUE SERVICES FOR MISTAKES
READ MORE: ANGER OVER TREE IN MEMORIAL GARDEN