Salesforce is getting into bed with WhatsApp

Salesforce and WhatsApp have entered into a new partnership that will bring instant messaging capabilities to the Customer 360 platform.

The partnership, announced during Dream Power 2022offers businesses a new way to communicate with customers thanks to WhatsApp integrations for multiple Salesforce CRM applications.

https://www.techradar.com/news/salesforce-is-getting-into-bed-with-whatsapp Salesforce is getting into bed with WhatsApp

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