The Cure’s Robert Smith says he’s ‘disgusted’ by Ticketmaster fees.
Robert Smith has attacked Ticketmaster after fans sent him screenshots of the high fees they were charged when buying tickets to see The Cure live.
The frontman took to Twitter to express his frustration with the ticket site’s pricing system, which he says artists can’t “cap”.
Tickets for the band’s North American shows went on sale Wednesday (March 15). The band had previously announced that tickets would be non-transferable to reduce resale and overpriced tickets.
Smith tweeted the decision earlier in the day, claiming the band had been reassured that Ticketmaster’s Verified Fan process would help them “fight the scalpers.”
“We had the final say on all of our ticket prices for this upcoming tour and didn’t want those prices to be immediately and horribly distorted by resale,” he wrote.
“We didn’t agree to the ‘dynamic pricing’ / ‘price increase’ / ‘platinum ticket’ thing…” Smith wrote of the new higher tier system being tested by Ticketmaster.
He later clarified what he meant by the tweet, writing, “I had a separate conversation about ‘platinum’ to see if I misunderstood anything… but I hadn’t!”
“All artists have a choice not to participate… If no artists participated, it would cease to exist,” he added.
However, when tickets went on sale on Wednesday, fans were reportedly hit with high fees, meaning ticket costs more than doubled.
Enjoy unlimited access to 70 million ad-free songs and podcasts with Amazon Music Sign up now for a free 30-day trial
Many posted screenshots of their ticket orders and tagged Smith in the tweets.
“I’m just as disgusted as all of you by today’s Ticketmaster fee debacle,” Smith said in a series of tweets Wednesday night.
“To put it bluntly, the artist has no way of constraining them. I asked how they are justified. If I get a coherent answer, I’ll let you all know.”
He concluded his series of tweets by saying, “I’ll be back if I find out anything serious about the TM charges… In the meantime, I’m forced to jot down my obviously recurring elephant-in-the-room thought… that if no one.” buys from scalpers… Then…”
The Independent reached out to a Ticketmaster representative for comment.
Ticketmaster recently came under fire after their website crashed when Taylor Swift released tickets for her tour, leaving many fans unable to purchase. The company apologized in January, blaming a bot for the problems.
https://www.independent.co.uk/arts-entertainment/music/news/the-cure-robert-smith-ticketmaster-prices-b2302054.html The Cure’s Robert Smith says he’s ‘disgusted’ by Ticketmaster fees.