What causes it and how to possibly fix it

While the release of the Modern Warfare 2 beta has been an exciting time for both new and returning Call of Duty fans, for many the experience is marred by a plethora of bugs and error codes.

Gamers are currently facing many performance issues on the highly anticipated title, mainly with frequent game crashes.

One of the most notorious crash errors that the community has been facing in beta for quite some time is error code 0x00001338.

Players on both Steam and Battle.net are facing this issue, and it appears to be crashing the Modern Warfare 2 launcher even before they can access the in-game lobby.

This problem is encountered by both Nvidia and AMD users and since Modern Warfare 2 is still in beta, unfortunately there is no permanent fix for the PC crashing error.

Today’s guide presents some actions players can take to temporarily fix the error and enjoy the game for as long as the beta period lasts.


Fixed the error “Crash on PC 0x00001338” in Modern Warfare 2 Beta

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As mentioned earlier, there is no permanent fix for the “Crash on PC 0x00001338 error” in Modern Warfare 2 Beta, but there are some effective options that players can try to temporarily keep the game running on their systems.


1) Update graphics drivers to the latest version

Some members of the Call of Duty community have reported that updating their system’s graphics drivers appears to have temporarily resolved this issue. Since the error appeared on both AMD and Nvidia cards, gamers with either of these brands should check for the latest GPU updates and download and install their latest drivers.

Users can check for the latest drivers for their cards using the following links:


2) Checking the Modern Warfare 2 beta game files

If the game still crashes after the driver update, players now need to scan the integrity of the installed Modern Warfare 2 beta game files and potentially repair them.

To do this, Steam users need to follow the steps below:

  • Open the “Options” tab in the Modern Warfare 2 beta by right-clicking it in the Steam Library and then selecting “Properties”.
  • You then need to navigate to the “Local Files” tab and click on the “Check Integrity of Game Files” option.
  • Steam automatically scans all installed files and repairs them if it finds corrupted data or inconsistencies.
  • After this verification is complete, you will need to reboot your system and try launching the beta again.

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Battle.net users must do the following:

  • Click the little blue gear icon next to the Play button and choose Scan and Repair.
  • The client scans the installed files, looking for potential problems and corrupted data.
  • If corrupt files are found, Battle.net will automatically fix this issue by replacing those files.
  • After the scan and repair is complete, you should reboot your system and try launching the game from Battle.net again.

3) Install the latest version of VcRedist

Some Call of Duty players have also reported that downloading and installing the latest version of VcRedist can also be a viable but temporary fix for this particular issue.

If the above two steps fail, players should try updating them by clicking this link.


4) Reset Shader Optimization

Many have reported that resetting the “Shader Optimization” can also help the game run smoothly on their system as it seems to have eradicated the “Crash on PC 0x00001338” error.

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5) Reinstalling Modern Warfare 2 Beta

The last and most drastic step to fix the error “PC crashes 0x00001338” in Modern Warfare 2 beta is to simply reinstall the game from scratch. While it doesn’t seem like a very viable solution, it might do the trick.

Even if this step fails, players are advised to contact the official support team. The Activision team will likely be able to help you find a solution.



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Linh

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